Refund policy

Returns and Exchanges

We do not accept returns or exchanges unless the product has a defect or issue caused by us.

We do not accept returns or exchanges for customer reasons such as incorrect size, differences in image, or ordering mistakes.

If there is a defect in the product, please contact us within 7 days of receiving your order at:
info@rukaaccessories.com

Repairs

We offer repair services for our products for a fee.

If you would like to request a repair, please refer to our “Repair” page.

Please note that depending on the condition of the item, repairs may not be possible.